Privacy Policy

Effective Date: May 9, 2026

PrescriberNow (“PrescriberNow,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit prescribernow.com and any related pages, forms, pharmacy search tools, or website features that link to this Privacy Policy (collectively, the “Site”).

PrescriberNow is designed to help participating pharmacies connect customers with a digital intake pathway for provider-reviewed prescription requests. This Privacy Policy applies to information collected through this Site. It does not replace any separate privacy notice, consent, authorization, Notice of Privacy Practices, telehealth platform policy, pharmacy policy, or provider policy that may apply when you use a third-party telehealth service, submit a clinical intake, receive care from a licensed provider, or fill a prescription at a pharmacy.

1. Information We Collect

We may collect information you choose to provide through the Site, including:

name
email address
phone number
pharmacy name, location, group, or business information
messages, questions, or network inquiry details
information submitted through contact forms, pharmacy search tools, or related website features

We may also collect limited technical and usage information automatically, including:

IP address
browser type
device type
operating system
pages viewed
date and time of visits
referring website or search source
general interaction and usage data

Please do not submit urgent medical information, emergency requests, or sensitive clinical details through general website contact forms. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

2. How We Use Information

We may use information collected through the Site to:

respond to questions, messages, and contact requests
evaluate pharmacy network inquiries
communicate with pharmacies, pharmacy groups, or business contacts
support QR code routing, pharmacy search, and location-related website features
operate, maintain, secure, and improve the Site
understand website traffic, performance, and visitor engagement
prevent fraud, misuse, unauthorized access, or security incidents
comply with legal, regulatory, contractual, and operational obligations

3. Telehealth, Pharmacy, and Health-Related Information

The Site may describe prescription access, telehealth intake, provider review, pharmacy fulfillment, or related services. General website contact forms are not intended to collect full medical histories or replace a telehealth intake. If you choose to begin a telehealth request, you may be directed to a separate intake process, platform, pharmacy, provider, or other third-party service. Information submitted through those services may be governed by separate privacy notices, consents, authorizations, and legal requirements.

PrescriberNow may receive or use limited information needed to support pharmacy routing, network operations, referral tracking, customer support, service administration, or legal compliance. We do not use general website contact forms as a substitute for provider evaluation, diagnosis, treatment, or emergency communication.

4. Cookies, Analytics, and Similar Technologies

The Site may use cookies, pixels, analytics tools, log files, and similar technologies to support website functionality, remember preferences, measure traffic, understand how visitors use the Site, improve performance, and support marketing or operational reporting.

We may use analytics providers, including Google Analytics or similar tools. These providers may collect or process information such as IP address, browser type, device information, pages visited, time spent on pages, and interactions with the Site. You can control cookies through your browser settings. Disabling cookies may affect certain website features.

We do not maintain a separate cookie policy. Cookie and analytics information is addressed in this Privacy Policy and may also be summarized in any cookie notice displayed on the Site.

5. How We Share Information

We do not sell personal information submitted through the Site.

We may share information as reasonably necessary with:

service providers that help operate, host, secure, analyze, or improve the Site
technology providers that support forms, email delivery, analytics, pharmacy search, QR routing, or related functions
participating pharmacies, pharmacy groups, providers, telehealth platforms, or business partners when needed to respond to a request or support the services you choose to use
professional advisors, insurers, auditors, or legal representatives
government authorities, regulators, courts, or other parties when required by law, subpoena, legal process, or to protect rights, safety, and security
a successor or potential successor in connection with a merger, sale, acquisition, restructuring, financing, or transfer of all or part of our business

6. Third-Party Websites and Services

The Site may link to or integrate with third-party websites, telehealth platforms, pharmacy systems, forms, payment tools, maps, analytics services, or other services that we do not control. We are not responsible for the privacy practices, content, security, or availability of third-party websites or services. Your use of those services is governed by their own terms and privacy policies.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information collected through the Site. However, no website, system, database, network, or electronic transmission is completely secure. We cannot guarantee that information will never be accessed, used, disclosed, altered, or destroyed by unauthorized persons.

8. Data Retention

We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to requests, operate the Site, support pharmacy network operations, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Choices

You may choose not to submit personal information through the Site. You may also contact us to request that we update or delete information you previously submitted through a website form, subject to legal, contractual, security, and operational requirements. Certain information may need to be retained for recordkeeping, compliance, dispute resolution, or legitimate business purposes.

You can adjust cookie settings through your browser. Some analytics providers may offer their own opt-out tools.

10. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 through the Site. If you believe a child has submitted personal information through the Site, please contact us so we can review and address the matter.

11. State Privacy Rights

Depending on where you live, state privacy laws may provide certain rights regarding personal information, such as rights to access, correct, delete, or receive information about certain data practices. If you believe such rights apply to you, please contact us. We will review requests consistent with applicable law.

12. No Guarantee of Availability or Results

Information submitted through the Site does not guarantee pharmacy network participation, provider review, prescription approval, treatment, pharmacy fulfillment, service availability, response time, or eligibility for any service. Clinical decisions, when applicable, are made by licensed providers based on the information available to them and applicable professional standards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted means the updated Privacy Policy applies to your use of the Site going forward.

14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us.