Frequently Asked Questions

Questions About PrescriberNow HealthPass

Answers for organizations considering HealthPass, and for people interested in becoming a Territory Manager.

A smiling woman on her couch, reading on her phone.
Straight answers in one place.Pricing, enrollment, who can offer HealthPass, and becoming a Territory Manager.
Everything in one place

Frequently Asked Questions

What is PrescriberNow HealthPass?

PrescriberNow HealthPass is a telehealth membership program that organizations can offer to employees, members, customers, or cardholders. It gives members convenient, affordable access to virtual healthcare services.

Who can offer HealthPass?

HealthPass is designed for organizations of many kinds, including employers, credit card issuers, banks and financial institutions, membership organizations, affinity groups, associations, and benefits brokers acting on behalf of their clients.

Can employers offer HealthPass to employees?

Yes. Employers can add HealthPass to their benefits offering, either as a standalone benefit or alongside existing employee benefit programs. Visit our For Employers page to learn more.

Can credit card companies offer HealthPass to cardholders?

Yes. Credit card issuers, banks, and other financial institutions can offer HealthPass as a cardholder or account benefit. Visit our For Cardholders & Members page for more information.

How much does HealthPass cost?

HealthPass group plans are offered through employers and organizations at a flat $9.99 per person/month for every group size. Anyone can also enroll directly in HealthPass Family — one membership that covers up to six eligible household members for $240 a year or $19.99 a month. Either way, the Member Visit Fee is a flat $30 for urgent care and wellness visits and $60 for behavioral health visits. Medication and pharmacy costs are separate. Request information to get pricing specific to your organization.

How does enrollment work?

Once a program is set up, eligible employees, members, customers, or cardholders can enroll by scanning a QR code or visiting an enrollment link provided by your organization, then creating a HealthPass account in just a few minutes.

Can membership organizations offer HealthPass?

Yes. Associations, membership clubs, professional organizations, unions, and affinity groups can offer HealthPass as an additional member benefit to increase the value of membership.

How can I become a Territory Manager?

Territory Managers are independent professionals who introduce HealthPass to organizations in their market. Learn more on our Territory Managers page, or go directly to the Territory Manager application.

Is HealthPass health insurance?

PrescriberNow HealthPass is a supplemental healthcare access benefit designed to complement, not replace, traditional health insurance. It is not an insurance policy, does not pay medical claims, and does not meet minimum essential coverage requirements. See our Telehealth Disclosures for additional details.

Still Have Questions?

Reach out and our team will help you find the right HealthPass program for your organization.